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Privacy Policy

Privacy Policy

This Privacy Policy outlines the guidelines and procedures regarding the gathering, usage, disclosure, and safeguarding of your information when you utilize our platforms, including the website taxiwayz.com provided by VK Travels Private Limited (“V K Travels”, “Company”, “we”, “us”, and “our”), a private company registered under the laws of India with its registered office located at PLOT NO-E 20, Sitapuri Extension, KH NO-13/23, New Delhi,
South West Delhi, Delhi, 110045.

As you engage with our services, it’s important to understand how we handle your information and how you can maintain your privacy. The Personal Information we collect is utilized to enhance and deliver our services. We are committed to not sharing your information with anyone except as outlined in this Privacy Policy.

Our Privacy Policy covers:

1. The types of information we collect and the reasons behind it.
2. How we utilize the collected information.
3. The options available to you, including accessing and updating your information.

We’ve aimed to keep this policy simple, but if terminologies such as cookies, IP addresses, pixel tags, and browsers are unfamiliar to you, it’s advisable to familiarize yourself with them. At taxiwayz, your privacy is significant, whether you’re a new user or a longstanding one. Please take the time to acquaint yourself with our practices, and feel free to reach out if you have any queries.

Kindly review this Policy before using the taxiwayz Platform or providing any personal information to taxiwayz. This Policy is integral to, and to be read in conjunction with, our Terms of Use. The terminology used herein holds the same meanings as in our Terms and Conditions, accessible at www.taxiwayz.com, unless defined otherwise in this Privacy Policy.

YOUR CONSENT

By utilizing the taxiwayz Platform and its Services, you acknowledge and consent to the collection, transfer, use, storage, disclosure, and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please refrain from using or accessing the taxiwayz Platform.

CHANGES TO POLICY

We may periodically update this Policy, and such modifications will be posted on this page. In the event of significant changes, we will make reasonable efforts to notify you, such as through prominent notices on the taxiwayz Platform or via email. Your continued use of our Services following the publication or notification of changes to this Policy constitutes your consent to the updated Policy, to the extent permitted by applicable law.

LINKS TO OTHER WEBSITES

The taxiwayz Platform may contain links to external websites. Any personal information collected while visiting such sites is not governed by this Policy. taxiwayz holds no responsibility for the practices and content of any websites accessed via links on the taxiwayz Platform. This Policy does not apply to information disclosed to our service providers/service personnel that is not required under this Policy.

INFORMATION WE COLLECT

To enhance your experience with our Service, we may request certain personally identifiable information from you. This information is retained and used as described in this privacy policy. We receive or collect information when you use our Services, including during installation, access, or usage.

We collect information in the following ways:

Information you provide us:
– When creating or updating your taxiwayz account.
– When providing content, such as reviews or ordering details, on the taxiwayz Platform.
– When using our Services for transactions, support, or interactive features.
– If you sign up as a merchant or delivery partner, additional details may be collected.
Information we obtain from your use of our services:
– Details of your device, including hardware, operating system, and software.
– Log information, such as how you use our service and app errors.
– Cookies and other identifiers that may uniquely identify your browser or account.
– Location information, if permitted, determined through GPS or IP address.
– Usage and preference information, including interaction with our Services and advertising.
– Contact information and transaction details.
– SMS and storage information.
Information we receive from third parties:
– Information from other users, partners, or affiliated companies.
– Data shared by users of our Ad Services or third-party sites.
– Information obtained from your social media accounts when linked with our Services.
– Feedback and ratings from other users, if you are a partner restaurant, merchant, or delivery partner.

COOKIES

Our platform, along with our partners, may use cookies, pixel tags, web beacons, and similar technologies to collect and store information related to your usage of our Services and third-party websites. These technologies serve various purposes, including authentication, personalization, advertising effectiveness measurement, and traffic analysis.

HOW WE USE COLLECTED INFORMATION

The information we collect serves several purposes, including:
– Personalizing, maintaining, and improving our products and services.
– Fulfilling contractual obligations and providing relevant information and services.
– Enhancing platform security and conducting internal operations, such as troubleshooting and data analysis.
– Providing information about services similar to those you use or may interest you.
– Understanding user behavior to improve content and features, process transactions, and offer customer support.
– Generating reports and conducting research on user patterns and service usage.
– Enabling participation in interactive features and measuring advertising effectiveness.

We may combine information from various sources for the stated purposes and may anonymize or de-identify collected information for unrestricted use and disclosure.

INFORMATION SHARING

We do not share personal information outside of taxiwayz unless under certain circumstances:

– With your consent.
– For external processing, with trusted businesses or individuals, based on our instructions and in compliance with our Privacy Policy.
– For legal reasons, to meet legal obligations, enforce terms of service, prevent fraud, or protect rights, property, or safety.
– For internal use, with affiliated entities for business purposes.
– With advertisers and advertising networks, to deliver relevant advertising.
– With service providers, to facilitate service provision and analysis.
– With partner restaurants/merchants, when placing orders through the taxiwayz Platform.
– With academic partners, for academic research.

We may share non-personally identifiable information publicly or with partners for various purposes, such as trend analysis.

If taxiwayz is involved in a merger, acquisition, or asset sale, we ensure the confidentiality of personal information and provide notice to affected users.

INFORMATION SECURITY

We employ measures to protect information from unauthorized access, alteration, disclosure, or destruction, including encryption, access restrictions, and regular security reviews.

CONCLUSION

Our Privacy Policy applies to all services offered by VK Travels Pvt. Ltd. but excludes services with separate privacy policies. It does not cover information practices of other companies or individuals.

Your privacy is important to us, and if you have any questions, please contact us.